Returns and Tracking

Our commitment to offering the highest standard of service is reflected in the thoughtful design of our FAQs. Here, you'll find answers to the most commonly asked questions regarding our products, orders, and services.

1. What is your return policy?
We understand that purchasing an expensive item is an important decision. If for any reason you are not fully satisfied with your purchase, we offer a 30-day return policy on our items, ensuring that your return experience is as seamless as possible.

2. How can I track my order?
Once your order is shipped, you will receive a personalized email with tracking details. Track your items with ease and know exactly when your luxurious pieces will arrive at your doorstep.

3. Do you ship internationally?
We are a new store and starting out very small so unfortunately at this time we prefer to only ship to our customers within the USA.

4. How do I care for my safe?
Our products are designed with longevity in mind. Each item comes with a comprehensive care guide to ensure its beauty and durability. We recommend following these guidelines for optimal maintenance of your investment.

5. Can I cancel or modify my order after it's placed?
We understand that life can change quickly. If you need to make adjustments to your order, please reach out to our customer service team within 24 hours of placing your order. We’ll do our best to accommodate any changes before your item enters the shipping process.