FAQ,s

Our commitment to offering the highest standard of service is reflected in the thoughtful design of our FAQs. Here, you'll find answers to the most commonly asked questions regarding our products, orders, and services.

1. What is your return policy?
We understand that purchasing luxury furniture is an important decision. If for any reason you are not fully satisfied with your purchase, we offer a 30-day return policy on most items, ensuring that your return experience is as seamless as possible. Custom and clearance items, however, are non-returnable.

2. How can I track my order?
Once your order is shipped, you will receive a personalized email with tracking details. Track your items with ease and know exactly when your luxurious pieces will arrive at your doorstep.

3. Do you ship internationally?
Yes, we are proud to offer international shipping. Our logistics team ensures timely and secure deliveries to customers worldwide. Delivery fees and timelines will be provided during checkout for your convenience.

4. How do I care for my furniture?
Our products are designed with longevity in mind. Each item comes with a comprehensive care guide to ensure its beauty and durability. We recommend following these guidelines for optimal maintenance of your investment.

5. Can I cancel or modify my order after it's placed?
We understand that life can change quickly. If you need to make adjustments to your order, please reach out to our customer service team within 24 hours of placing your order. We’ll do our best to accommodate any changes before your item enters the shipping process.